It’s not just you! Users of Google Drive have been complaining all morning and afternoon that the cloud storage service hasn’t been working for them. Google has acknowledged the problem and is investigating the matter.

Users encountering this problem are receiving a message saying, “The server encountered an error. Please try again later.” As of a report issued at 1:55 PM (PST), Google still isn’t quite sure what’s going wrong.

See also: Google Drive app update lets you upload files directly to their destination folder6

They claim the issue is affecting somewhere in the neighborhood of 1.5% of Google Drive’s userbase. That doesn’t seem like a lot, but since the program is used by so many individuals and businesses as part of their everyday workflow, that small percentage represents a legion of frustration.

Google has promised another update by 3:00 PM. If you’re experiencing this problem, you’ll just have to sit tight for now. Is this issue affecting you? Let us know in the comments below!

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