The Genius Bars in Apple’s retail stores are supposed to be convenient ways to answer questions and get repairs, but the ever-growing deluge of customers sometimes makes it a pain. Ever waited 20 minutes just to get a Lightning cable replaced? Well, the Cupertino crew may have a clever way to speed up that wait time… and in some cases, save you a trip altogether. Both uSwitch and leaker Sonny Dickson understand that Apple is working on a support app for iOS that would help you get the fix you need. The app would narrow down the cause of your problem by asking questions, and offer chances to contact support, book a Genius Bar appointment or (if it’s a relatively minor issue) fix it yourself through how-to guides. Think of it as Apple’s support website distilled into a simpler, more powerful form.